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Trouble-Shooting

6.1 No Access to Ericsson W25 Web Pages

If you cannot access the Ericsson W25 internal web pages, take the

following actions to identify and solve the problem:

Check that the PC is configured to obtain an IP address automatically

using DHCP. If not, change the PC TCP/IP settings. For instructions,

see section

5.1.1 – “Obtaining IP Settings Automatically” or the manual

of your operating system.

If the Ericsson W25 IP address has been changed and you do not

know the current IP address, use the

Reset button to reset the

Ericsson W25 to factory default configuration (see above). This will set

the IP address to 192.168.1.1 and the web page address to

http://192.168.1.1.

Make sure you are using the correct login details. If the default

password has been changed and you do not know the current

password, use the

Reset button to reset the Ericsson W25 to factory

default configuration (see above). This will reset the login details to

default values. The default user name and password are “user”.

If the PC is connected to the Ericsson W25 via an Ethernet cable,

check that at least one of the corresponding

LAN connector indicators

is illuminated. If not, make sure that the cable is properly connected or

try with another Ethernet cable.

If you are using a wireless PC, make sure that the

Wireless LAN

indicator on the front panel of the Ericsson W25 unit is illuminated. If

not, connect an Ethernet cable between the PC and the Ericsson W25

to establish a connection. The wired connection is required for the

initial Wireless LAN configuration of the Ericsson W25.

6.2 No Internet Access

If you cannot access the Internet from any of your local devices, take the

following actions to identify and solve the problem:

On the Internet page, make sure that the Link status is

Up and that

an IP address is defined.

Make sure that the GSM/UMTS antenna is properly connected and

tightened to the Ericsson W25 antenna connector.

Check the

Alarm indicator on the front panel of the Ericsson W25 unit.

If it is red, see the information in the

Alarms section on the Overview

page.

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