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Trouble-Shooting
On the Internet page, check that the PIN field is filled in and that there
is no error message beside this field. If there is a message saying
Insert SIM, verify that a valid SIM card is correctly inserted and then
retype the PIN code on the
Internet page. If the message says Set
PIN
, only retype the PIN code. If the SIM blocked message is
displayed, the PUK is required to unblock the card.
On the
Internet page, check that the APN is correctly entered in the
APN (3G) and APN (2G) fields according to the information from your
service provider.
On the Internet page, verify that the mobile network signal quality
indicator displays at least one bar. If not, move the Ericsson W25 or
attach an external antenna (indoor window or outdoor roof mounted).
External antennas are available as accessories to the Ericsson W25.
Make sure that the LAN or WLAN connection is established. For
trouble-shooting, see section
6.6 – “No LAN Connection” or 6.7 – “No
Wireless LAN Connection
”.
6.3 Slow or Intermittent Internet Connection
If your Internet connection is unacceptable slow or regularly dropping, take
the following actions to identify and solve the problem:
On the
Internet page, verify that the Connection is HSDPA or UMTS. If
not,
move the Ericsson W25 or attach an external antenna (indoor
window or outdoor roof mounted). External antennas are available as
accessories to the Ericsson W25. Verify with your operator that
HSDPA is available.
On the Internet page, verify that the mobile network signal quality
indicator displays at least two bars. If not, try to move the Ericsson
W25 or attach an external antenna.
6.4 No Access to a Certain Internet Application
If you cannot access a certain Internet application or specific type of data,
take the following actions to identify and solve the problem:
If the application uses FTP or TFTP, check the
NAT page to make sure
that the ALG supporting the Internet application is enabled.
If the application requires UPnP IDG, check that
UPnP IDG is enabled
on the
NAT page.
56 5/1551-CRH 102 167 Uen Rev B 2007-02-01
- Ericsson W25 1
- Contents 3
- Contents 5
- 1 Introduction 7
- 1.2 Product Overview 8
- Introduction 10
- 2 Battery 11
- 3 SIM Authentication 12
- 3.1 Information Tones 13
- Configuration and Management 14
- 4.2 Overview Page 15
- 4.2.1 Changing Password 16
- 4.2.2 Alarms 16
- 4.2.3 Network Information 17
- 4.3 Configuration Wizard 18
- 4.3.1 Internet Access 19
- Unblock SIM 20
- Next to proceed 21
- 4.3.2 Wireless LAN Access 22
- Next on the 23
- Finish 23
- Next to 24
- Finish to confirm the 27
- 4.4 Internet 30
- 4.4.1 Traffic Statistics 32
- 4.4.2 Authentication 32
- Apply 33
- Unblock SIM 33
- 4.5 LAN 35
- 4.5.1 DHCP Server 36
- 4.5.2 Traffic Statistics 37
- 4.5.3 Port Status 37
- 4.6 Wireless LAN 38
- 4.6.1 Connected Devices 42
- 4.6.2 Whitelist 42
- 4.7 NAT 43
- 4.7.3 Port Forwarding 44
- Add instance in the Port 45
- Apply 45
- 4.8 Sharing 46
- 4.8.1 Printer Sharing 47
- 4.9 System 48
- 4.9.2 Restart 49
- 4.9.3 Software Update 49
- Yes to install the new 50
- 4.10 Event Log 51
- 5 PC Configuration 53
- PC Configuration 54
- 5.2 Wireless LAN Settings 55
- 5.3 Sharing Settings 56
- OK 57
- 4.8 – “Sharing” 59
- 6 Trouble-Shooting 60
- 6.2 No Internet Access 61
- Trouble-Shooting 62
- 6.6 No LAN Connection 63
- 6.9.1 USB Printer error 66
- Glossary 67
- Glossary 69
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